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Old 13-03-2009, 13:26   #239
Ignitionnet
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Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
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Re: Legal action taken against Virgin Media throttling practices

Quote:
Originally Posted by BenMcr View Post
Cool thanks

No what I'm trying to point out is that if you get a mail going 'You have been traffic managed' when it applies to 3 days ago, it isn't much use.

The clause in the OFCOM rules is so that if use say 40Gb of data and then are managed for the rest of the month, then you know that - so the e-mail would have more relevance
That's not up to you or Virgin Media to interpret to be honest, and is just an excuse. If Ofcom want active reporting to customers as part of the voluntary code that's what they'll get, be it for shaping for 5 hours or 5 weeks.

Anyway I've asked the question so we'll see how it goes.
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