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Macman · 13-03-2009, 14:36

Thanks for your thoughts on this.

I've just spoken to Virgin and the guy guaranteed the new Samsung box. He said all new customers are getting them and that the only grumbles you hear are from existing customers who want to upgrade but are being fobbed off.

He told me that when the installer comes - if it's not a Samsung, send him away.

So I feel pretty confident of getting the new one. And have just signed up. After much negotiation, he offered to drop the installation cost from Â£99 to Â£49, so I'm smiling...

13-03-2009, 14:36	#3
Macman Inactive Join Date: Mar 2009 Posts: 10	Re: V+ vs. Freesat? Thanks for your thoughts on this. I've just spoken to Virgin and the guy guaranteed the new Samsung box. He said all new customers are getting them and that the only grumbles you hear are from existing customers who want to upgrade but are being fobbed off. He told me that when the installer comes - if it's not a Samsung, send him away. So I feel pretty confident of getting the new one. And have just signed up. After much negotiation, he offered to drop the installation cost from Â£99 to Â£49, so I'm smiling...