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Originally Posted by BenMcr
What is says on the bottom of the adverts is:
Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity. Both cable and ADSL broadband are affected by user volume. Subscriber traffic management policy applies; Acceptable Use Policy applies to all speeds
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Funny, not on the advert i recieved this morning trying to temp me back with UNLIMITED in large letters.
Mine only mentions the acceptable usage policy, so does the last 5 i've gotten over the last month...
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Yes have to, if a particular agent/employee doesn't that is them, not VM company policy
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Don't care, the fact that i've never come across one that does shows the incompetence of the company and it's staff within.
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Yes it is all of their customers - Virgin have never said any different. The 5% figure is based on that overall out of the several million customers no more than 5% of those customers will ever be affected by STM
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While VM have never said different, they have hinted that it's a constant top 5% of their customer base, when in reality all their customers are affected.
Don't get me wrong, you give good information and all, but sometimes, admittedly, you sound like a brainwashed VM bod.
No offense
