Quote:
Originally Posted by Mike_A
What does that mean in layman terms? [The following are taken from recent direct research and direct research done between 2007 and 2008. It contains the pursuits of others, not only me]
I want to know that I can play PartyPoker and other games for two hours in the evening without the tiny packets of data taking 30 seconds to get through or even dropping the connection completely (especially when I have the best hand and there's money on the table). I want to be able to get my web developer forum messages, and respond to them, without it taking an age to load each one. I want to be able to read research materials (av. 2-10MB PDFs) from the ATHENS research repository for my own works and when helping postgraduate students. If I wanted to, I would like to be able to access BBC News online with some degree of clarity (I get a faster service when in China - and that's where the government blocks access to BBC). I want to be able to watch online webcasts of technical seminars. I want to upload developed pages to website hosts. I want my emails (VM decided to delete all mine, including some important ones). There's more, lots more. These are ALL low usage items. All these were compared with BT and Sky basic services, which beat VM for speed not just in my local area but other areas tested.
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As far as I see (others may correct me) non of those issues have anything to do with STM. STM doesn't involve packet loss and the inability to connect to websites. Other technical issues cause these problems
Do virgin provide any guarantees with regards to web email? Honestly I wouldnt trust any web based email service for important emails.
I agree every IPS should provide details of this sort. I know what Virgin will do to my account and I am prepared to accept it.
Does this mean all ISP should charge on a pro-rata basis upon the actual speed achieved. It's a hard business model to get working and would probably result in increase in costs for most people to subsidies everyone who does not get the average speed.
The only way to get a 'guaranteed' speed is to get a 1:1 leased line. Which not many people will be able to afford.