Quote:
Originally Posted by BenMcr
A link to the Traffic Managment policy is on the Sales Website under the 'Need to Know' section. AFAIK there is also a link at the end when you place the order online
There is also a link at www.virginmedia.com/customers
In addition, all agents when selling/upgrading/downgrading broadband have to tell customers as part of the Broadband Honesty Statement as per the OFCOM code of practice |
Having posed as a new customer several times over the last few months to check this and oversubscription issues, I can assure you that this does not happen.