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Old 13-03-2009, 09:07   #185
lymmranger
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Join Date: Feb 2009
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Re: Legal action taken against Virgin Media throttling practices

Quote:
Originally Posted by BenMcr View Post
A link to the Traffic Managment policy is on the Sales Website under the 'Need to Know' section. AFAIK there is also a link at the end when you place the order online

There is also a link at www.virginmedia.com/customers

In addition, all agents when selling/upgrading/downgrading broadband have to tell customers as part of the Broadband Honesty Statement as per the OFCOM code of practice
Ben please do not take this thread as a personal insult - most posters are asking the same underlying question (it just happens to be a vm orientated site) see my post 179 - my comments are echoed on most ISP related sites

by the way thankyou for all your help here - you always try your best to be helpful - however this thread is about the "bigger" picture
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