Thread: Slow Speeds in SA1 area of Swansea
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Old 12-03-2009, 22:35   #88
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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Re: Slow Speeds in SA1 area of Swansea
Problem is still ongoing and this is what i was told this evening...

Hi Chris,

I'm sorry to hear you're having problems with your connection speed.

I have checked the network and can see that the SNR is quiet low on your
UBR, I have passed this to our network team to investigate. We're sorry for
any inconvenience caused.


--

Kind Regards

<Mod Edit (Matt D) - Name Removed>
Virgin Media Technical Support
http://status2.virginmedia.com/
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