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Originally Posted by BenMcr
I'm with be broadband and I have had nothing in the post from them - apart from the router.
All Terms and Conditions, contracts and invoices have been delivered online
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I'm with Be too. and any changes to the terms and conditions are sent to me by email.
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Same for the Dell PC I bought. I didn't get confirmation of my order in writing until I took delivery of the PC itself
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Not even to the email you may have given them?
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And if it came to it Virgin would be able to prove any variation of the T&Cs were sent to you in writing
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Apart from lying. how would they manage that trick?