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Originally Posted by Gary L
It's the judge you've got to convince that that sentence makes sense, and is also legal. not me.
He'll want to know why it's not in the post and only on the website when it's something that affects the customers connection.
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I'm with be broadband and I have had nothing in the post from them - apart from the router.
All Terms and Conditions, contracts and invoices have been delivered online
Same for the Dell PC I bought. I didn't get confirmation of my order in writing until I took delivery of the PC itself
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I'll have to blame the postman then. like everyone else.
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And if it came to it Virgin would be able to prove any variation of the T&Cs were sent to you in writing