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Originally Posted by BenMcr
The STM is published on a website, because it applied to an internet service!!
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It's the judge you've got to convince that that sentence makes sense, and is also legal. not me.
He'll want to know why it's not in the post and only on the website when it's something that affects the customers connection.
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Any changes to prices or to core Terms and Conditions ARE sent out in writing and not just published on the website!
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I'll have to blame the postman then. like everyone else.