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Originally Posted by Mike_A
Again, with respect [pun], you are missing the point, as with most of your response. If you contract to an unlimited service (exceptions already dealt with throughout thread] then that is the contract - therefore human rights law does play a part in setting up the legal argument where the supplier is in the public communications domain.
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The contract you signed was for a residential service with a clause that allows the company to introduce restrictions/management if/when needed.
At no stage does the contract or the terms specifiy an unmanaged service.
For that you would be looking at leased line/point to point services.
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Unlike with most other services, going elsewhere with ISPs can lead to major changes and time expenditure. Take, for example, where the client uses the ISP's email services provided as part of the package. There may be a great number of people to notify about the change, as in my cases and others entering the action. Access to forums and the like of MSN need amending because passwords are matched to email address for login and security purposes. There's a whole bunch of work involved in changing ISP.
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Indeed there is, but that applies under any circumstance. Having to do work to change does not invalidate the change itself!