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Old 11-03-2009, 23:07   #104
weesteev
Cable Guru
 
Join Date: Jun 2004
Location: Scotland
Age: 43
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,050
weesteev has reached the bronze age
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Re: Legal action taken against Virgin Media throttling practices

[quote=Mike_A;34750697]I shall refrain revisiting that - suffice to mention perhaps you should reconsider the context of what I wrote.

What you say next is far more interesting.

Quote:

Your response as regards rollout and Openreach are well taken.

To start my answer, several years ago (perhaps 2003) Telewest Systems were down three days as a the result of the (I think) Red Flag virus. It was me who called them, as a courtesy, and told them how to overcome it (the put £30 on my account for the favour). You see, like Paddington Bear, they had their heads so heavily into the technical honey pot they couldn't see the approach to solution required. It is the same in the present case. VM are stuck looking too heavily into the technical option.

By analogy, your marketing department will know the concepts of marketing like brand, distribution and so on. These are things that national tourists organisations (NTOs) look at when trying to promote why their sun/sea/sand is better than a neighbours sites/interests/scenery. VM, and others, are looking in the wrong place with the wrong marketing mix and adaptation of technology to that mix. I appreciate all the technical wizardry you (VM and group) have looked at, but there is a much easier, cheaper and efficient approach.



There are orders of specific implement sought, yes. These type of orders amount to requiring the contract to be obtempered as the court directs. I want the connection on, with the originally agreed terms in place.
This is what im trying to say, your terms never changed, the Telewest T&C's stated that the service can be restricted upon higher usage, although it wasnt enforced it was always part of their initial terms.
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