[Mike_A]

Originally Posted by nfs6600

What your doing (in my opinion) is opening up a whole can of worms for the customers out there who never have any problems at all as most never have any issues with regards to the STM policy - This is in my opinion, from what other posters have said on this board and others

With my Internet development hat on, I can fairly state that most users do not know they are being STMd. For example, it's like Windows OS users with slow systems who do not know that CrapCleaner/CCleaner will speed them up as a dose of syrup of figs does. Banks relied on ignorance too...

It is unlimited broadband as there is no hard cap on how much you can download per month. Your clutching at straws my friend. I don't mean this in any offence but I hope that you lose this case and VM come out top trumps.

Any restrictive practice removes "unlimited" if it causes deterioration in line speed - the 20Mb factor is about selling speed of service. I am indeed clutching a bunch of straws: each straw leading legal authority and statutory law.

This would also be unfair to the heavy users though, surely?

I've been into restaurants in the States, China and other places. They have gondolas of free accompaniments of such things as salads. In the UK, the same chains do not - because greedy people gorge themselves on it, seemingly ignoring the spirit of the offering. Excess users should justifiably pay a bit more, or suffer traffic management, so regular users receive what they contracted. Just like in all walks of commerce, gas and electricity provision and so on. Nothing wrong or unfair about it.

Agreed on this point. But also again, unfair to heavy users. You state you want the system to be fair. So that should mean fair to all users. Making it fair to the average user is singling out the heavy user, thus unfair still. So please, how can Virgin Media make a fair system without making any of the users being given the shoddy end of the stick?? I'd love to know

I have offered an alternative corporate strategy to Virgin Media. It would overcome all the difficulties mentioned. It would enhance their market place, thus adding many millions to annual income. It would protect them from upcoming nationwide BT installations, thus sheltering their existing market. Most of all, it would be equitable to all. Unfortunately, the result was no response.

There are many countries who do not suffer the shenanigans resulting from Virgin Media's practices. China, South Korea and the USA included. I applaud the bravery of stance taken to justify VM but they are wrong, unethical, unlawful and there are sensible alternative methods - methods that include those who gorge themselves with downloads and torrent systems.