its a new installation, if you can call it that, iv paid a £30 installation fee but the modem and router is delivered for self installation, il not argue that. Its just when does the cooling off period start. the chap i first spoke to said 28 days but the 2nd time i rang to order the broadband i was told i had 7 days cooling off period. im just unsure who was correct and when the 7 days starts and is it 7 days or 7 business days? thanks for the reply Jason
Quote:
Originally Posted by chuzzlemonkey
Hi Jason.
Any cooling off period will start from the installation date. If you're taking a new service i'm pretty sure you'll get 28 days cooling off anyway.
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