Quote:
Originally Posted by jason8472
when does the 7 day cooiling off period start with virgin, i ordered broadband through the phone line last friday, does the cooling off period start on the day i ordered or when i receive the modem and router? If it starts on the friday and the modem arrives say 8 days later and i have a poor connection am i stuck with a poor service for a year?
thanks in advance Jason
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Hi Jason.
Any cooling off period will start from the installation date. If you're taking a new service i'm pretty sure you'll get 28 days cooling off anyway.