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dav · 10-03-2009, 07:45

Agreed.
Slightly OT but..
When I had issues and was considering going to Sky I had my lappy in front of me with the Sky prices page on while I was talking to retentions. Managed to hammer out a very good compromise that kept me with VM. I was serious about it and that seemed to give it some weight. All credit to the retentions bloke though, he was very good and professional.

10-03-2009, 07:45	#6
dav Inactive Join Date: May 2007 Posts: 399	Re: Any V+ Deals out there? Agreed. Slightly OT but.. When I had issues and was considering going to Sky I had my lappy in front of me with the Sky prices page on while I was talking to retentions. Managed to hammer out a very good compromise that kept me with VM. I was serious about it and that seemed to give it some weight. All credit to the retentions bloke though, he was very good and professional.