Quote:
Originally Posted by max-hammond
Hi all, I thought I'd just pipe up and let you know that virgin media have changed there policy on download limits.
I found this out the hard way, I'd download a lot up till end of feb 2009 and in March I took 16Gb in a day and was throttled back to 8kb download and 8kb upload.
I rang the support team as I have a virgin phone (Number 150) and was told about the t&c's. I was also told it will revert back to normal if I do not use the service for 24 hours.
I then checked the new t&c's and found they have changed. They can do as they want and can brand you when they see fit.
http://www.virgin.net/terms/bb_bundle_tc.shtml Section F subsection P made me think about canceling and moving on.
max. |
I think Virgins DSL service has always had that in place
Traffic Management. And I think you should be getting 512 Kb/s (64KB/s) download while managed and not 8 kb/s.
If you're after truly unlimited download service, as far as I know the only company that offers it is SKY with their MAX package. All the others have some sort of FUP policy in their T&C's, so they can limit you if they wish too. But I saw on last years Gadget Show that O2 (bethere) haven't actually throttled or cut anyone off for downloading too much.