Quote:
Originally Posted by Andrewcrawford23
CS knows very very little the majority of the time they tell you anytihng to get you to stay or sign up. Retentions are even worse. But i will pull down all CS and retentions staff as there is some honest ones out there and they do give truthful informaiton ie informaiton that is available on there intranet. But HD will probally be a big annoucement in the press.
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Did not the CEO anounce back in december last year that their would
be 3 or 4 hd channales on virgin media by the end of the first three months of 2009 well there are only 22 days left. wonder if it will turn out right what he said ????
tried chat fuction twice one saying i was a customer got told ring 150, the other time saying i was not a customer, and got told more that way told there where defantly some whould be on vm by the end of this month .(will have to wait and see). it is
funney the more helpfull they are when they think that they will be making a sale