[mr,m]

Not had much cause to call support myself,just lucky,?
As a comparrison,I had to call my credit card company this morning,who use UK call centres,got through to some very sofly spoken Irish sounding woman (eventually) and could'nt understand a bloody word she said,frantic arm waving at my daughter to be quiet as I struggled to understand her etc.
Had to end the call,blaming a bad line to be polite. Called back a few minutes later only to be greeted by some other unidentified broad accent,I think I managed to sort my problem out?
My point is,it's become somewhat fashionable for UK cc's to use regional accents,these can be just as hard to understand as the dib dibs (no offence intended) with contant pardons and can you repeat that.If we're going to have UK call centres please speak clear English,not with a thick Geordie,Scots,Irish accent!