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Our account is under my husbands name but due to his deafness I make all the phone calls to VM on his behalf. If a customer, recording their conversation with a VM representative invokes the 3rd party thingy then presumably VM would be equally restricted in using any recording of my talking with their agent on behalf of my husband?
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Well thats why VM have it on the IVR and letters, adverts etc that calls may be recorded, that would mean that call info could be shared as by calling you agree to those terms.
Good to point out though that only outsource call centres record calls