Thread: Virgin Media Horror - Please READ -
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Old 06-03-2009, 09:20   #17
WHISTLED
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Re: Virgin Media Horror - Please READ -
Quote:
My interpretation of that, is that I can quite legally record a conversation with a VM CSR, without telling them, and then later refer VM to that recording as proof that something was said as there is no third party involved. There is just me (the first party) and VM (the second party), however said recording could not be entered as legal evidence in a court action, as the court would be the third party
Quote:
Again, theres no third party involved, its just "me" or the caller, and VM.
The agent works on behalf of VM but the call is with the agent, 3rd party refers to anyone other than you and the person you engage in dialogue with.
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