I guess a lot of the problems are the script given out in call centres. My vacuum cleaner broke. It was quite clearly a bearing that had gone, but the op insisted that I removed the tube. took off and put back on the dust collecter. You get the idea. A good five minutes later ( and I am paying for the call) I got her to listen to it running . "Sounds like the motor Ill send an engineer" says she. Call centers BLESS THEM. but never never get mad with the person you are talking to it wont help your cause at all ! O` and yes this one was in the UK
