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olaole · 05-03-2009, 01:31

A major problem with the far eastern service is the fact they cant "elevate" a call. If you ever have a call that needs more than a "reboot that" or "ping this" then you are pretty much hamstrung. However i have found out that they can at 2nd level award up to a Â£50 credit! Although that would depend if on whether youve enjoyed the horror of HA9...

05-03-2009, 01:31	#134
olaole Inactive Join Date: Feb 2009 Services: XL TV L Line & BB Posts: 16	*Re: Poll added* - VM's Indian callcentre** A major problem with the far eastern service is the fact they cant "elevate" a call. If you ever have a call that needs more than a "reboot that" or "ping this" then you are pretty much hamstrung. However i have found out that they can at 2nd level award up to a Â£50 credit! Although that would depend if on whether youve enjoyed the horror of HA9...