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punky · 05-03-2009, 01:11

I'll respond as there's a poll now.

I have never been given what I call a decent service. I very rarely understand them, and they even less understand me. Its usually a battle to get the most basic of queries sorted. I've had my plan rejigged as NTL (back in 2006 it seems) cocked it up and I wanted to make sure I wasn't placed under a contract. Two Indian operatives later, i'm still none the wiser. You just lose the will to live in the end.

I know we have Indian CS people read this site, but i'm sorry, i'm just being honest.

05-03-2009, 01:11	#133
punky Inactive Join Date: Jun 2003 Age: 44 Posts: 14,750	*Re: Poll added* - VM's Indian callcentre** I'll respond as there's a poll now. I have never been given what I call a decent service. I very rarely understand them, and they even less understand me. Its usually a battle to get the most basic of queries sorted. I've had my plan rejigged as NTL (back in 2006 it seems) cocked it up and I wanted to make sure I wasn't placed under a contract. Two Indian operatives later, i'm still none the wiser. You just lose the will to live in the end. I know we have Indian CS people read this site, but i'm sorry, i'm just being honest.