Quote:
Originally Posted by Russ B
More than enough people have complaints about VM's Indian callcentre. It's put to you, you either call it 'quaint' (IMO perhaps one of the most patronising ways to describe someone but that's just my own view of course) or bring up an extreme example ("a gold-standard, UK-based, oxford-English-speaking, super-skilled, supertech on tap") which is a scenario nobody has asked for or expects.
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You seem to be really smarting over a misunderstanding of the use of the word 'quaint' in an earlier post. I was simply saying that when you were called 'Mr Russ' it was quaint terminology because the person helping you was trying to be respectful and polite and had no idea it was a malapropism that was actually annoying you.
Quote:
Originally Posted by Russ B
You have to face facts straight in the eye here. You being satisfied with VM's Indian support puts you in the minority on this forum.
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So what? But in any case I think you mean 'in this thread'. I may also be representative of the majority of VM's millions of customers.