Quote:
Originally Posted by Kursk
Fine. But I think you'll find at the top of most customer's lists is prices being kept down. Feel free to pay more for the support you want, but don't ask me to chip in. Why aren't you with Zen now? I'm happy to speak with an Indian rep.
My VM service is good; it's very good in fact. Is yours really, no, I mean really, that bad Retrovertigo?
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Retrovertigo?
And did I say the service was 'that bad'?
Yes my experiences with India have all been 'that bad' though, and there've been a few in 6 months.
Trust me, if I could pay more for a higher quality and faster service I would, sadly Zen are hamstrung by BT Wholesale products and Virgin Media go for customer numbers with no real interest in quality.
It's the obsession with costs that certainly some customers have that is the reason STM exists, outsourced and poor support, and that my 20Mbit service is doing this:
Date 04/03/09 21:20:37
Speed Down 11907.39 Kbps ( 11.6 Mbps )
Speed Up 701.49 Kbps ( 0.7 Mbps )
As it does every evening, and why it has 0.7Mbps up instead of 2Mbit+ which is roughly status quo for 20Mbit cable.
EDIT: Incidentally did you vote on
http://www.cableforum.co.uk/board/63...d-you-buy.html ?
