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Old 04-03-2009, 21:40   #100
Kursk
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Re: What I've got against VM's Indian callcentre

Quote:
Originally Posted by Broadbandings View Post
I'm fine with paying more for better service, I really this is evidently a scary concept but I guess I'm just strange like that in that I don't want piled high, sold cheap, supported poorly and maintained worse

I like my broadband fast, robust, reliable, backed by good support when needed and ideally maintained so that it isn't. Cost is quite a bit further down the line. I used to subscribe to Zen a while ago, fantastic service. A VM Premier service would be marvellous.
Fine. But I think you'll find at the top of most customer's lists is prices being kept down. Feel free to pay more for the support you want, but don't ask me to chip in. Why aren't you with Zen now? I'm happy to speak with an Indian rep.

My VM service is good; it's very good in fact. Is yours really, no, I mean really, that bad Retrovertigo?
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