[General Maximus]

time to add salt to the wound. I signed up for 50mbit last week and took a bundle deal where you get 50mbit + L TV + M Phone for £45 a month and I got a letter through today saying that the package was £65. I rang 150 and got an Indian dude and not matter how many times I tried to explain things to him he kept reading the cost breakdown to me as if he was justifying the £65 cost and I told him the items on the breakdown were correct but the cost was wrong and all he kept saying was "yes I understand what you are saying sir" and I just felt like saying "no you f*cking dont otherwise you would fix the problem. In the end I told him I didnt care what he did but to fix it so that I get charged £45, at that point he said he couldnt change anything himself and he would transfer me through to customer services and I got to speak to an english guy who fixed the problems in 2 mins (literally).

I just want to say thanks to the Indian dude who wasted 15 mins of my life today, it ****es me off sooooo much. If i have any problems when my 50mbit gets installed I cant even be arsed with ringing someone, I'll just go through the newsgroups.