Quote:
Originally Posted by punky
I just spoke to VM in India. He's claiming there is a £15 charge to switch to a modem. I thought it was supposed to be free?
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Just called back and managed through pure luck to get through to one of our thistle-wearing chapettes. Dead lovely, modem ordered no problems with no charge. If only it can always be that simple. I'm still really ****ed off at the way this has come about though.