Cable Forum - View Single Post - Xbox 360 MTU error, serious problem please help!

War Machine · 04-03-2009, 02:04

Hello everybody. I have come here in the hopes that someone can help me solve this problem. I posted this in the xbox 360 forums and got very little help which wasn't useful anyway. I will post the message that I orginally posted there so everyone can read about my problem

Ok here is my problem. Last week or so I went to connect to live and out of the blue it just won't connect and it starts giving me an MTU failed error. My xbox live has been working fine for around a year or so. I have my xbox hooked up with a wireless network adapter connected to a LINKSYS WRT54G v5 router which is plugged in directly to my ACTIONTEC internet modem. I called xbox about the problem and they told me my router was no longer compatible and I needed to update my firmware after it working fine for almost two years which doesn't make sense. So I called LINKSYS and did all the router updating and IT STILL WON'T WORK after xbox told me that was the problem. So here is a short list of things I have tried while on the phone with linksys,xbox and quest my internet provider. I have tried opeing ports, fowarding ports, updating firmware, changing to a static ip, manually entering information on my xbox, directly entering the ip on my modems DMZ and my routers DMZ. I have done just about everything to try and fix this problem and I have wasted about two weekends trying to get this to work. My next step is to completeley reset my actiontec modem and reinstall it again with the setup disk. I have been on the phone with about 6 diffrent people and the problem is still not fixed. Can anyone tell me if there is ANYTHING else that could be causing the problem a virus,something broken etc. They have told me its not a problem with my router since my laptop still works perfectly with the router and the xbox can connect to the router. Can someone please help me sort this out!!!

Also today 3-3-09 I upgraded my modems firmware and reset my router back to the settings that worked when I bought it and it still would not work. Please help!

04-03-2009, 02:04	#1
War Machine Inactive Join Date: Mar 2009 Posts: 4	Xbox 360 MTU error, serious problem please help! Hello everybody. I have come here in the hopes that someone can help me solve this problem. I posted this in the xbox 360 forums and got very little help which wasn't useful anyway. I will post the message that I orginally posted there so everyone can read about my problem Ok here is my problem. Last week or so I went to connect to live and out of the blue it just won't connect and it starts giving me an MTU failed error. My xbox live has been working fine for around a year or so. I have my xbox hooked up with a wireless network adapter connected to a LINKSYS WRT54G v5 router which is plugged in directly to my ACTIONTEC internet modem. I called xbox about the problem and they told me my router was no longer compatible and I needed to update my firmware after it working fine for almost two years which doesn't make sense. So I called LINKSYS and did all the router updating and IT STILL WON'T WORK after xbox told me that was the problem. So here is a short list of things I have tried while on the phone with linksys,xbox and quest my internet provider. I have tried opeing ports, fowarding ports, updating firmware, changing to a static ip, manually entering information on my xbox, directly entering the ip on my modems DMZ and my routers DMZ. I have done just about everything to try and fix this problem and I have wasted about two weekends trying to get this to work. My next step is to completeley reset my actiontec modem and reinstall it again with the setup disk. I have been on the phone with about 6 diffrent people and the problem is still not fixed. Can anyone tell me if there is ANYTHING else that could be causing the problem a virus,something broken etc. They have told me its not a problem with my router since my laptop still works perfectly with the router and the xbox can connect to the router. Can someone please help me sort this out!!! Also today 3-3-09 I upgraded my modems firmware and reset my router back to the settings that worked when I bought it and it still would not work. Please help!