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Old 03-03-2009, 12:10   #8
Osem
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Re: Weird printer connection problem

Quote:
Originally Posted by Taf View Post
Some models require the loading of 2 or 3 processses (you should see them in task manager/processes starting "lex....."). If they are there when you first log on, check they are still there when in another account.... and that they have permissions set for all users...
The thing is as I've been experimenting I've discovered that even if I just log out of the admin account momentarily and then back in again the printer stops working. Would trying to find new drivers be a good idea. The X85's not a new machine. I've found the current driver on the Lexmark website but it says to remove any old drivers before installing the new one. Does this mean uninstalling the Lexmark programme I loaded via the original CD or just removing the driver currently being used? How do I do this?

Update

I've just found the printer in 'device manager' listed under imaging devices. If I right click on it an option to update the driver is offered should I just do this?


Sorry to be a thick git!


OK seem to have fixed it - uninstalled the software then downloaded a new driver from the Lexmark website. Now everything seems fine.

Thanks for the help everyone.
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