Quote:
Originally Posted by General Maximus
I said I was happy and never moaned about my speed, tech support is another matter and something i will moan about. It doesnt matter it if only goes down once a year, I would mind if it went down once a week if i could ring tech support and they fixed it but there is nothing more annoying than ringing tech support and them not being able to resolve your problem. I have had my cable modem for 8 years now and yes I do only give them a ring once a year, but that i 8 phone calls I have made and I am being honest when I say not once have they even acknowledged a fault let alone fixed it, and once of them was an outage that affected half the country for a couple of hours.
Speed and reliability great, tech support crap  |
Ok General. But on balance and taking everything into account, 8 calls in 8 years is not so bad. Bet you've rung UK-based energy suppliers a whole lot more!
