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Ignitionnet · 02-03-2009, 18:02

Virgin Media support told you that they are randomly rebooting and throttling modems in Swansea?

You'll forgive me if I struggle with that statement. I didn't say that they were blameless, I said that they are not intentionally rebooting or throttling.

Could you please supply your new modem stats though, upstream channel changes do not reboot modems so if your modem is rebooting due to them there are issues with your modem.

Balancing between dual docsis downstreams will cause non-DOCSIS 1.1 running and higher modems to lose connection though, will be easy enough to tell if you've been shifted though.

Am interested in Downstream and Upstream Frequency.

02-03-2009, 18:02	#17
Ignitionnet Inactive Join Date: Jun 2008 Location: Leeds, West Yorkshire Age: 47 Posts: 13,995	Re: Slow Speeds in SA1 area of Swansea Virgin Media support told you that they are randomly rebooting and throttling modems in Swansea? You'll forgive me if I struggle with that statement. I didn't say that they were blameless, I said that they are not intentionally rebooting or throttling. Could you please supply your new modem stats though, upstream channel changes do not reboot modems so if your modem is rebooting due to them there are issues with your modem. Balancing between dual docsis downstreams will cause non-DOCSIS 1.1 running and higher modems to lose connection though, will be easy enough to tell if you've been shifted though. Am interested in Downstream and Upstream Frequency.