http://news.zdnet.com/2100-9595_22-273300.html
I wonder, hehe
---------- Post added at 14:07 ---------- Previous post was at 13:59 ----------
Quote:
Originally Posted by cook1984
They are just being cheap, that's all there is to it.
In Japan, you get a 100x or more faster connection, true unlimited usage and a Japanese person in a Japanese call centre.
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Japan the story is quite different with how those networks came into being, and it's worth remembering that both few people see any performance outside of Japan, and that even inside Japan they struggle to hit 100Mbit.
It's also incredibly competitive there, with FTTH competing with extremely fast DSL and extremely high performance cable, while here it's average competing with mediocre competing with rubbish.
That is the case in Japan, but on the other hand a part of this is due to their customers and in turn the UK as a whole being cheap about how much we pay for our providings. Far too many people want to pay next to nothing then will go complain like crazy when it doesn't work as they'd like it to.
I'm not condoning it or anything but too many people are far too quick to shout about how they pay 'x' amount for a service and expect it to be perfect while they'd pay next to nothing for a commodity then shrug their shoulders when it breaks as it was cheap.
Hopefully as people use broadband more they'll get it into their heads that they are going to actually have to pay more, not less, for the next generation stuff (and I don't class VM's present 50Mbit product as next-gen, it's a rushed product that imho doesn't get next-gen until it's 5Mbit up).
Likewise though hopefully BT and VM will be slapped into actually competing instead of BT doing nothing and VM doing the bare minimum. Then we will see services improve in all ways, the services themselves, customer service, etc.
You can bet if BT pulled support back to the UK and made a lot of noise about it VM would soon do likewise!