Honestly guys, I cant believe it worked. Im SO happy now!

Was really stressing me out. (they took 5 months to install VM so I was already kind of ****ed off with the whlole thing!!) I was honestly starting to think it was VM, but seriously thats the kind of thing they should tell you about surely?
I know its not THEIR router, but I was told to buy it by the sales guy and it was on their website, so I think they should have some responsibily for the fact that the thing didnt have a setup disk.
Next thing is why I cant use WPA properly. oh well, thats not too important at least its protected and I doubt theres any hackers in range, I have a bad enough connection down the hall!!