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Old 01-03-2009, 19:34   #3
Peter_
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Re: Problem with my broadband during peak hours

Quote:
Originally Posted by Aniero View Post
I have had the modem for around 6 months and 2 months ago I decided to upgrade from 2MB broadband to 10MB, I'm not sure if that has anything to do with the problem but this issue started arising around the new year, my broadband basically comes to a standstill and becomes extremely slow(response times, 10kb/s downloads and streaming games becomes nearly impossible) I haven't breached the STM window and rarely download even outside of it, I'm wondering if anyone has a solution or can tell me the issue?

This problem only happens during peak hours, my speed is somewhat perfect outside of around 14:00-02:00

Area - Clydebank G81 2SF
Provider - Virgin Media
Modem - Intel(R) 82566DC-2 Gigabit Network Connection
Speed - 10 MB

Downstream Receive Power Level : -1.1 dBmV
Downstream SNR : 40.5 dB
Upstream transmit Power Level : 45.0 dBmV


From what you say it sounds as if the uBR you are connected to is suffering from high traffic at peak times.

Your power levels are fine and the SNR is right in middle of its range, so that is not the issue.

Probably best to call Tech Support tomorrow and see if the is a local issue.
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