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Originally Posted by Stuart C
On the other hand why attack someone who came here for help?
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'Attack' is a bit harsh. and I thought the thread was more about keeping forum members up to date judging by the title, rather than asking for help.
Quote:
Originally Posted by Stuart C
The fact is that ASDA do promise to deliver to the door. While they do not specify the Building door, or the door to the flat, most people would assume that delivery to the door means delivery to their front door. Consumer Wales clearly agreed that this ad is misleading.
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assumption simply causes problems. people should pay more attention to wording when it comes to companies covering their legal standing on 'promises' to consumers.
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Originally Posted by Stuart C
Now, it *is* ASDA's right to decide where to deliver, and it *is* a requirement of law that ASDA ensure their staff are safe. I am not disputing those facts. But ASDA do not have the right to lie on their ads. No company should advertise a service if they are not going to deliver it as advertised. Look at Virgin..
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I don't think ASDA are lying. for one, they did deliver to doors, but found their vans began to get vandalised, thus they are having to review the situation. something that is out of their control really. secondly, if they are taking items to a buildings front entrance, then they have not lied at all. they have technically done what they said they would do.
as for the whole 'up to' thing, again, technically they are supplying. again, it's people who have been caught out because they did not read the small print or assumed something. but your point is valid, I would not expect to consistently see 2Mb speed when paying for 20Mb. that said, if I did only ever see 2Mb speeds, I would just change provider. same could be applied to this scenario.