Quote:
Originally Posted by Kursk
But you do expect a certain brand of politeness or to be less irritated in the way you are spoken to http://www.cableforum.co.uk/board/34739873-post13.html.
I accept that getting your connection fixed is (rightly) the priority; just seems to me tech are a soft target sometimes. |
I don't know how Virgin tech support agents have their set-up but when 9 of them in one country can't spot the problem yet 1 in the UK can, with exactly the same tools, they leave themselves extremely wide open to be a soft target, and rightly so in my case. 9 is beyond a forgivable or understandable amount.