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Russ · 28-02-2009, 11:31

There seems to be 2 schools of thought here.

One that says we are paying for a service and not getting it because those delivering it are substandard and we should be disatsified with it.

The other seems to say ok the service seems to be bad but they apparently "work hard" and get paid less so although we aren't getting the level of service we expect, we should not complain regardless of the fact we're paying for it.

28-02-2009, 11:31	#48
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: What I've got against VM's Indian callcentre There seems to be 2 schools of thought here. One that says we are paying for a service and not getting it because those delivering it are substandard and we should be disatsified with it. The other seems to say ok the service seems to be bad but they apparently "work hard" and get paid less so although we aren't getting the level of service we expect, we should not complain regardless of the fact we're paying for it. __________________ From Jim Cornette: “Ty, Fy, bye”