Cable Forum - View Single Post - STB all channels freeze every few seconds

agentsmith · 24-11-2004, 07:46

have had a bit of a route around the forums for an answer, but haven't found anything conclusive...

but our STB (4000 iirc) suffers momentary picture freezing on all channels ev ery 5-10 seconds, making viewing very difficult indeed. Its been about 3 weeks now, and my hopes it would go-away/fix-itself have all but disappeared.

We've tried nemurous reboots/power-cycles with and without holding the down-button for the better reset thingy.

The engineers page reports...

SNR = 24.7dB
Pre RS Errors = 4.1E-04 per 0.5sec
Post RS Errors = 0.0E+00 per 0.5sec
AGC Signal Level = 53

the event log lists several lost IB lock in the last few days

I reckon that SNR is a tad low - dunno what on earth the rest of it means.

Could some acceptable levels be put in this sticky?

thanks in advance for any help/advice

24-11-2004, 07:46	#1
agentsmith Inactive Join Date: Jun 2003 Location: memory resident Posts: 25	STB all channels freeze every few seconds have had a bit of a route around the forums for an answer, but haven't found anything conclusive... but our STB (4000 iirc) suffers momentary picture freezing on all channels ev ery 5-10 seconds, making viewing very difficult indeed. Its been about 3 weeks now, and my hopes it would go-away/fix-itself have all but disappeared. We've tried nemurous reboots/power-cycles with and without holding the down-button for the better reset thingy. The engineers page reports... SNR = 24.7dB Pre RS Errors = 4.1E-04 per 0.5sec Post RS Errors = 0.0E+00 per 0.5sec AGC Signal Level = 53 the event log lists several lost IB lock in the last few days I reckon that SNR is a tad low - dunno what on earth the rest of it means. Could some acceptable levels be put in this sticky? thanks in advance for any help/advice