Longo,
Just read your post over on newsgroup support, quote from Virgin Media Technical Support:
`Unfortunately we are not able to guarantee a connection suitable for gaming.'

Why do they include it in all the product info then for 50Meg ` A dream for online multiplay games' and `.. playing over a fibre optic connection will improve your reaction times (due to better latency and ping), so you'll find your online games more responsive than ever before.'
What are your round trip results like to the games servers you play on, are they stable or erratic?