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Re: Virgin Media is a Joke, please help 50meg
For the OP, I would also recommend the Newsgroup approach. I had a similar problem where my traffic was directed through a different route, leading to a loss of speed.
After a bit of to and fro with Virgin the problem was fixed via the Newsgroup and I've had no problems since then (this was around Christmas). It's also worth going the Newsgroup approach just in case someone else has reported your problem as well.
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