Quote:
Originally Posted by gtucker
Hi,
I've read through most of this thread, and as Seven Kings area is now enabled i just called up sales (0845 454 1111) to upgrade, under the impression that it'd cost me an extra £10 a month, plus the installation fee.
The sales guy i spoke to has just quoted me an Extra £23 per month! but told me that i should go to the Virgin Media website and have a look at the new packages to try and get a better deal to add another service. I'm already on the VIP package, which i pointed out to him but he still told me there is nothing he can do as the price is £23 a month and XXL broadband isn't included in any packages, but will be from next month.
Did i speak to an idiot or is this right?
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You got one of the Numpty's, it's only £10 extra a month but dont forget you will be signing up for TV, Phone V.I.P + 50mb for another 12 months.
I am on the Seven Kings exchange, and so far not impressed, so let me know how your results are as I have made 4 tech support calls already and they said they have high utilisation at times causing my download to drop to 28mb at worst and averaging 35mb during these periods.
Mabs