Cable Forum - View Single Post - Virgin limiting download speeds intentionally

aMac · 26-02-2009, 20:58

Just an update on my story of speed woes.

After a long call to technical support and customer service, it turns out that since Virgin took over NTL, I have not paid for broadband on my package.
How odd! Someone must have noticed this week and knocked me down to a 2 meg package (but not disconnected me?) and now all is resolved after agreeing to pay for it again. At least they aren't back-dating me.

I wonder why I never noticed how cheap these bills have been before.

26-02-2009, 20:58	#41
aMac Inactive Join Date: Jan 2005 Location: Stoke Age: 42 Services: XL package Posts: 12	Re: Virgin limiting download speeds intentionally Just an update on my story of speed woes. After a long call to technical support and customer service, it turns out that since Virgin took over NTL, I have not paid for broadband on my package. How odd! Someone must have noticed this week and knocked me down to a 2 meg package (but not disconnected me?) and now all is resolved after agreeing to pay for it again. At least they aren't back-dating me. I wonder why I never noticed how cheap these bills have been before.