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Old 26-02-2009, 13:06   #31
Chris
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Re: My ASDA Complaint going well

Quote:
Originally Posted by homealone View Post
I don't disagree with that, my point is that the complaint may have been more apt addressed to the local store, or Asda head office, in the first instance, rather than Consumer Wales & ultimately Trading Standards.
But it was. From the OP:

Quote:
I complained to Asda store first of all and was told it was company policy for the drivers to not let the vans out of their sight where as Asda house which is their head office denied this saying the reason Swansea store have done this is because vans were broken into over christmas to which i replied well thats not my problem, im paying for a service ur advertising and ur not delivering the service. The manager of the home shopping also stated that they didnt have to deliver to flats and was going to look into having the block of flats i live in removed from their systems after i put in the complaint.
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