Quote:
Originally Posted by zinglebarb
A postman has to deliver to your door. If you are away from the house they are not allowed to give you mail by law. Sometimes they do sometimes they do not. A post office van delivering a registered or recorded packet/parcel would have to leave his/her van enter the building a deliver the package or leave it in the van do into the building and post a card saying its returned to the depot either way I am sure the post office manages where asda appears not to
How do you inform the customer his parcel is 100 yards away from where he lives then? Basically you are saying if there is no way to talk to the customer the first they will knwo about their parcel not coming is when they track it and it says returned to depot. Then when they rearrange they have to sit by their phone all day or sit on a deckchair outside and hope to catch ya
Actually I am starting to find this topic quite discriminating against those who dwell in flats. I realise crime happens but remember the end of crimewatch where they used to explain serious crime is rarer than you think(or words to that effect) yes some areas will be really dodgy in these areas it will not matter if you leave the van or not you will get a brick round your head and the stuff will be had away. These areas should be done in pairs anyway. A simple policy would be certain postcodes can only be delivered to at certain times. I think some companies are paranoid
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The postman does not have to deliver to your door. He has to deliver to your postbox, which can be elsewhere in the building.
As for parcels, the post office are not required to deliver the parcel to you. They can (and frequently do) ask that you go and collect it at the local sorting office. They do need to notify you it is there though.
ASDA (or any company offering a home shopping delivery service) are under no such obligations. If they feel their staff or equipment is in danger, they can refuse to deliver. Indeed, they are *required* to make sure their staff are safe.
None of which helps WelshChris.
Chris, this may not be particularly helpful, but have you considered going to another company? Waitrose/Ocado perhaps?