Cable Forum - View Single Post - Virgin Media is a Joke, please help 50meg

Longo · 26-02-2009, 11:46

Hello,,

I was previously a 10meg, then 20meg and now 50meg. Before i had 50meg my connection was in bits during peak times, i cudnt play games or anything because ofping spikes as routing as all over the place.

suddenly once i had my 50meg installed i was getting solid 12 ms ping which is low. And doing tracerts my hops looked normal.

Now after a month of having 50meg now it has went to **** and spikes alot, and the routing to my game servers has changed and theres more/extra hops through the virgin network.

I dunno what has happened if they switched my route to fix something and forgot to put me back. I was promised that the new DOCSis3.0 would be fine adn the network would run smoother for gaming and latency sensitive applications.

Someone help me, is there point in ringing VM to try and 'change' my routing or is this even possible

26-02-2009, 11:46	#1
Longo Inactive Join Date: Feb 2009 Posts: 5	Virgin Media is a Joke, please help 50meg Hello,, I was previously a 10meg, then 20meg and now 50meg. Before i had 50meg my connection was in bits during peak times, i cudnt play games or anything because ofping spikes as routing as all over the place. suddenly once i had my 50meg installed i was getting solid 12 ms ping which is low. And doing tracerts my hops looked normal. Now after a month of having 50meg now it has went to **** and spikes alot, and the routing to my game servers has changed and theres more/extra hops through the virgin network. I dunno what has happened if they switched my route to fix something and forgot to put me back. I was promised that the new DOCSis3.0 would be fine adn the network would run smoother for gaming and latency sensitive applications. Someone help me, is there point in ringing VM to try and 'change' my routing or is this even possible