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Old 26-02-2009, 09:44   #26
zing_deleted
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Re: My ASDA Complaint going well

Quote:
Originally Posted by Nidge View Post
Why don't you ask the driver to put it in your cupboards while he's at it? ASDA are right in what they say and if I were the driver I would leave it at the entrance to your building I would let the van leave my sight.

I work for DHL and we get told the same thing never leave your van, never go round the backs of houses, do not enter blocks of flats.

If you don't like it go to TESCO.

A postman has to deliver to your door. If you are away from the house they are not allowed to give you mail by law. Sometimes they do sometimes they do not. A post office van delivering a registered or recorded packet/parcel would have to leave his/her van enter the building a deliver the package or leave it in the van do into the building and post a card saying its returned to the depot either way I am sure the post office manages where asda appears not to

How do you inform the customer his parcel is 100 yards away from where he lives then? Basically you are saying if there is no way to talk to the customer the first they will knwo about their parcel not coming is when they track it and it says returned to depot. Then when they rearrange they have to sit by their phone all day or sit on a deckchair outside and hope to catch ya

Actually I am starting to find this topic quite discriminating against those who dwell in flats. I realise crime happens but remember the end of crimewatch where they used to explain serious crime is rarer than you think(or words to that effect) yes some areas will be really dodgy in these areas it will not matter if you leave the van or not you will get a brick round your head and the stuff will be had away. These areas should be done in pairs anyway. A simple policy would be certain postcodes can only be delivered to at certain times. I think some companies are paranoid
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