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Old 26-02-2009, 09:31   #24
Taf
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Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 70
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,539
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Re: My ASDA Complaint going well

We used to live on the 11th floor of a block of flats, serviced by 2 lifts. Only the postie would enter the building, all others buzzed from the ground floor security door, and someone had to go down to get whatever it was.

Having a double mattress exchanged under warranty was a PITA I can tell you, even though they advertised that the driver would do all the shifting. Ditto for a washing machine, a fridge freezer and a gas cooker. Complaints got nowhere.

Come to think of it, there was another person who came up to the flat... a conservatory salesman.....
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