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it was the complete disregard of any firm HD improvements that tipped me over the edge
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You an many others i suspect.
I have always enjoyed outstanding service with VM. From intial Ananlogue instillation through Digital upgrade and now to their V+ box.
Any faults have been dealt with quickly and efficiently.
CS and the tech guys have always been quick and polite.
I LOVE my V+ box, the upscaling, the ability to record 2 programmes and watch a third, to pause rewind and fast forward prgrammes.
BUT, HD is the future of television and their inability to put more than 1 full time HD channel onto our screens lacks vision and forethought.
It makes VM look like a backward thinking company!